Once received, your recipient may choose to withdraw the fund in cash at an agent or via an ATM. Once the transaction is sent successfully via Taptap Send to your recipient’s Rocket wallet, the recipient will receive an SMS from Dutch-Bangla bank limited (DBBL) about the deposit. Please find below some helpful information to help your recipient cash out money with Rocket in Bangladesh. Please check the Nagad website for the most updated information *Information on the receiving side might be subject to change. Finally, they should confirm the transaction and the cash-out is done!įor more information about limits and fees for recipients, please check on the Nagad website, or contact Nagad Customer Service directly*:.They should type the PIN number that they set when they created a Nagad account (always keep PIN a secret!).Then, they can the QR code or type in the number of the Uddokta.They should log into their Nagad App or dial *167#, select the Cash Out option.No identification document (ID) or any forms are required for cash out:.Cash Out charge in Nagad USSD (non-smartphone user) for Islamic Customer is Tk 15.00 per thousand taka (including VAT).There will be a charge of Tk 15.00 per thousand (1000) taka (including VAT) from the Nagad Islamic app (smartphone user).Cash Out charge in Nagad USSD (non-smartphone user) for Regular Customers is Tk 15.00 per thousand taka (including VAT).Nagad has its lowest Cash Out rate of Tk 11.48 per thousand (1000) taka (including VAT) from the Nagad Regular app(smartphone user).There are different ways your recipient can receive the money: Please find below some useful information to help your recipient cash out money with Nagad in Bangladesh. Please check bKash website for the most updated information. *Information about the receiving side might be subject to change. To contact bKash customer service, your recipient can email call 16247, or start a live chat on their website:.Type their PIN number which they set when they created their bKash account (Always keep PIN a secret!).Provide their Bkash account number and ID number if needed. Visit the nearest agent or ATM and input the desired amount they would like to cash out.Your recipient can dial *247# on their phone to consult the e-wallet balance.Please find below some useful information to help your recipient cash out money with bKash in Bangladesh: To help your recipient find their nearest pickup locations, check out the list below:.Your recipient needs to provide this pickup code and their valid identification document (ID) at the cash pickup point to collect the funds.You can also share this code via the Taptap Send app by tapping on the transfer and selecting 'Share Code'.When the money is ready for pickup, your recipient will receive an SMS with a pickup code.As long as it is a valid phone number, even if the name doesn’t match, the transaction is processed once you confirm payment and the fund cannot be reversed. If you made a mistake with the recipient’s phone number, unfortunately, there is nothing we can do. Make sure you input the correct phone number. To get in touch, please send an email to via your registered email address. We would be more than happy to assist you in reviewing the situation. If you made an error with the phone number or recipient name, please don't hesitate to reach out to us. We cannot modify or refund bank transfers once they are processed so it's crucial to ensure the details are correct. We make it easy for you to edit any transfer details before the final payment confirmation step. Please always double-check every transaction detail before you send money. If you sent money to the wrong person or to the wrong number, what can you do? You can send funds up to the maximum limits permitted by our standard sending policies. We also have an article to explain the 2.5% incentive here. We will simply charge a small percentage of the exchange rate and no additional transfer fees. How much will you pay to send to Bangladesh? You can send money via Taptap Send to any bank in Bangladesh, or to cash pickup services using BRAC Bank, Bank Islami, Mutual Trust Bank, Sonali Bank, Dutch Bangla Bank or you can also send to bKash, Nagad or Rocket mobile money wallet.
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